www.vikingarts.com


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 FAQs

1. What is vector art?
Good question! How can we utilize something to its fullest if we're not really sure what that something is. So. Let's discuss. We'll be brief because this can be complicated if you let it.

raster vs. vector

A vector image is one of the two major graphic types (the other being bitmap). Vector graphics are made up of many individual objects. Each of these objects can be defined by mathematical statements and has individual properties assigned to it such as color, fill, and outline. Vector graphics are resolution independent because they can be output to the highest quality at any scale. For more on Vector images: Click here.

2. What is the turnaround time?
You can't rush a great artist, you know. As they say "Rome wasn't built in a day". But, when it comes to us getting you the scalable, usuable vector artwork you need... somehow we pull through! The turn around time here is one business day... or about 24 hours. If you give us an image on Tuesday afternoon around 1 pm, you'll probably have it in your in box before noon on Wednesday.

3. How do you handle payments and billing?
To set up an account with us, all require is a credit card and expiration date to keep on file. Then we just charge as we go. We charge work weekly on every Monday for the prior weeks work. Then we send a paid statement stub by e-mail with details of each logo done that week and the corresponding price. You can then print this statement out and keep for your records Many clients ask if we can do billing. Unfortunately, in order to keep our prices as low as they are, we need to avoid any additional overhead here in our offices. The time needed to send invoices, follow up, and file and deposit checks is time not spent preparing logos. We feel it important that we spend our time doing the work you need at the prices you are used to. So rather than raise the prices, it's easier with our database and software to charge weekly by credit card and e-mail invoices. If you have any questions at all concerning billing, please feel free to contact us at 1-800-842-9198.